355Bets Privacy Policy

1 Introduction & Scope

Welcome to 355 bets. This Privacy Policy Explains how we collect, use, store, and protect your personal information. By using our platform, you agree to this Privacy Policywill be considered as your consent.

We believe every user should have full control over their own data. That's why we only collect what's genuinely necessary and keep you fully informed about how it's being used. At 355 bets,Privacy Policy Built in compliance with international data protection standards.

This policy applies to:

• For all activities on the 355bets.bet website
• When using the 355bets mobile application
• When you contact us by email or live chat
• When accessing our services from any device

2 Information We Collect

355 bets collects different types of information depending on the situation. Full details are outlined below:

A) Information Collected at Registration

When you create an account on 355 bets, we collect the following information:

• Full name and date of birth (for age verification)
• Mobile number and email address
• Residential Address
• Preferred payment method (Mobile Pay / Nagad / Rocket / Bank)

B) Identity Verification Information (KYC)

For security and legal compliance purposes, we collect the following during identity verification:

• Copy of National ID (NID) or passport
• Selfie photo (for face verification)
• Proof of address (if required)

C) Transaction Information

Detailed records are kept for every financial transaction — including deposit amounts, withdrawal history, betting records, and bonus usage.

D) Automatically Collected Information

When you use our website or app, the following information is collected automatically:

3 How Your Information Is Used

355 bets uses your information solely for the purposes listed below. We never use your data for unnecessary or unethical purposes:

• Account Management: To secure login, password reset, and account access.
• Transaction Processing: To process deposits and withdrawals securely.
• Age & Identity Verification: To prevent access by minors.
• Service Improvement: To analyze your usage patterns and further improve the platform.
• Customer Support: To resolve your issues quickly.
• Fraud Prevention: To detect and prevent suspicious activity.
• Legal Obligation: For reporting to regulatory authorities.
• Contact: To send important notices, promotions (where permitted), and updates.

4 Cookies & Tracking Technologies

355 bets uses cookies and similar technologies to enhance your experience. Cookies are small text files stored in your browser.

Cookie Types

You can block cookies through your browser settings, though doing so may limit certain features of the platform.

5 Data Sharing & Third Parties

355 bets never sells your data. However, in certain circumstances, we may share limited information with trusted partners:

• Payment Processors: Payment gateways such as Mobile Pay, Nagad, and Rocket only receive the information necessary to complete a transaction.
• Identity Verification Services: With licensed third-party providers for the KYC process.
• Law Enforcement Agencies: In cases of court orders or valid legal claims.
• Technology Partners: Server hosting and cloud service providers, bound by strict confidentiality agreements.

6 Data Retention Period

We do not retain your data beyond what is necessary. As a general policy:

• Active account data is retained for the duration of the account.
• After account closure, financial records are retained for a maximum of 5 years may be retained.
• Log files and analytics data are retained for a maximum of 2 years are retained.
• Customer support conversations 1 year is retained.

Once the designated retention period expires, we permanently delete your data using secure methods.

7 Your Data Rights

355 bets fully respects and supports the exercise of the following rights:

• Right to Access: You can request to see what personal information we hold about you.
• Right to Rectification: You can request corrections if any of your information is inaccurate.
• Right to Erasure: You can request that your data be deleted under certain circumstances.
• Right to Restrict Processing: You may object to specific uses of your data.
• Data Portability: You can receive your data in a readable, portable format.
• Right to Withdraw Consent: You can withdraw marketing consent at any time.

To exercise any of your rights, support@355bets.bet. We will respond within a maximum of 30-day will respond within.

8 Security Measures

355 bets uses industry-leading technology to keep your data secure:

• Across all data transmissions TLS 1.3 protocol.
• In the database AES-256 encryption.
• Two-factor authentication (2FA) benefits.
• Regular security audits and penetration testing.
• DDoS Protection and firewall systems.
• Instant alerts for suspicious login activity.

9 Children's Privacy Protection

355 bets is a platform strictly for adults (18+). We do not collect information from anyone under 18, nor do we allow them to use our services.

Date of birth is verified at registration and re-confirmed during the KYC process. If we receive a report that a minor's data was collected in error, we immediately close the account and permanently delete all associated information.

If parents suspect their child is using our platform, please support@355bets.betto get in touch.

10 Changes to the Privacy Policy

Due to business changes, legal updates, or technical improvements, we may periodically update this Privacy Policy may be updated. If significant changes are made, we will notify you in advance via your registered email or an app notification.

• Minor updates: the date at the top of the page will be updated.
• Major changes: A separate notice will be sent by email and re-consent may be required.
• Continued use of the platform after the updated policy takes effect will be considered acceptance of the new terms.

11 Contact & Complaints

This Privacy Policy If you have any questions, concerns, or complaints about our

• Email: support@355bets.bet
• Live Chat: Available 24/7 via website or app
• Average Response Time: Under 3 minutes (live chat), within 24 hours (email)